FAQs

How should I care for my Cuddle Smart products?

We recommend that you wash your Cuddle Smart products only when they are soiled or stained. All of our products are backed by our Less Loads Guarantee, which promises that if your products ever produce bacteria odor or mildew smell, they can be returned for a full refund or a free exchange.

When you wash your Cuddle Smart products, remember that there is no need to do so at high temperatures. Washing our products in cold water is just as effective as washing in hot water, and saves you money in the long run. Hang dry or machine dry according to your preference.

DO NOT USE BLEACH on any Cuddle Smart products. Bleach will render the silver yarn’s properties ineffective, and voids all opportunities for returns or refunds.

What is the difference between Antibacterial and Antimicrobial?

Antimicrobial: An antimicrobial, or antimicrobial agent is a product that fights microbial infections by killing or preventing the growth and replication of disease-causing microorganisms. In simpler terms, an antimicrobial readily eliminates microscopic organisms such as: bacteria, protozoa, fungi, viruses, some algae, and some worms.

Antibacterial: An antibacterial, or antibacterial agent works very much the same, except that it only eliminates bacteria, having no effect on protozoa, fungi, viruses, algae, or worms.

Why won’t Cuddle Smart products ever smell like mold or mildew?

Offensive odors are caused by bacteria such as mold, mildew and fungi, which grow on fabrics when they are damp or wet. Cuddle Smart products are made from Argent 47antimicrobial silver yarn, proven to eliminate odor-causing bacteria. If your product gets wet, simply hang it up and let the “silver do the washing for you.”

Why isn’t everyone using silver in their products?

Silver is one of the best-kept secrets in the modern world. Though select industries have adapted its use for bacteria-fighting purposes (as a chlorine alternative in food packaging), only a few have explored silver as a potential base for textiles. The primary reason for this is because of the high cost of silver. Cuddle Smart has invested a significant amount of funding and research to develop the “plushy plush” feel of its baby products, while maintaining the core benefits offered by silver. Nowhere else will you find baby fabrics that are as soft and comfortable, and made from silver yarn!

Cuddle Smart products are intelligently engineered from Argent 47™ antimicrobial silver yarn that eliminates odor-causing bacteria and prevents mildew, mold and fungi. No pesticides, chemicals or harmful dyes are involved in the manufacturing process – and all products are PVC and pthalate free. Our Jersey Knit Plush fabrics are super soft and comfortable, plus silver’s natural thermal properties help balance body temperature. Even better, all products are backed by our Less Loads Guarantee to save you time in the laundry room.